Shipping Policy and Delivery Information
At Fly Gear Store, we strive to provide our customers with a seamless shopping experience, including efficient shipping and delivery options for both domestic and international orders. Below is our comprehensive shipping policy.
1. Shipping Destinations
We are pleased to offer shipping to customers worldwide. Whether you’re located in the USA or anywhere else, you can order from Fly Gear Store with confidence. Please note that some restrictions may apply based on local regulations.
2. Processing Time
- Order Processing: Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been processed and is ready for shipment.
- Business Days: Please note that processing times do not include weekends or holidays.
3. Shipping Methods
We offer several shipping options to accommodate your needs, including:
- Standard Shipping: Affordable option for all orders. Delivery times vary by location.
- Expedited Shipping: Faster delivery for urgent orders, available for both domestic and international shipments.
- Express Shipping: The quickest option, ensuring your order arrives as soon as possible.
Shipping rates are calculated at checkout based on the weight of the order, destination, and selected shipping method.
4. International Shipping
For international orders, we provide the following details:
- Customs and Duties: Customers are responsible for any customs fees, import duties, or taxes imposed by their country. Please check your local regulations to understand any potential charges before placing your order.
- Delivery Times: Delivery times for international orders vary by destination. Typically, you can expect delivery within 7-21 business days, depending on your location and the shipping method selected.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment in real-time.
6. Shipping Restrictions
Some items may be restricted for international shipping due to local regulations. If any items in your order are not eligible for international shipping, we will notify you before processing your order.
7. Lost or Damaged Shipments
If your shipment is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order promptly.
8. Changes to Your Order
If you need to change your shipping address or modify your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed and shipped.